Sessions available for 2019-2020

 

MTM Customer Training

pin-markerpin-marker Online Training         calendarpin-marker See below for the full MTM training schedule

 

Metrics That Matter™ (MTM) Customer Training is available to Administrative, Reporting, and Instructor users of MTM, who will be managing the course evaluation process and/or performing reporting and data analysis activities using learner and manager feedback. Participants will be introduced to the main concepts of MTM and trained on the main features that they will need to use MTM.

MTM Customer Training Overview

The MTM Customer Training series is designed to provide foundational through intermediate-level skill building for Metrics That Matter™ users.  These sessions are free of charge and available to all MTM clients with an active user license.

 

Who Should Take the MTM Customer Training?

These training sessions are designed for people who will use Metrics That Matter™ to administer the course evaluation process or to run reports and analyze data collected from learner evaluations.  This can be:

  • New users who just received their MTM Administrator or Reporting license
  • Users who have some experience using MTM but have not taken any formal training
  • Users who are looking to expand their skills or re-skill on the latest features
  • Individuals receiving automated reports from MTM (Course Report Recipients, Instructor Managers) who would like more training on report interpretation and usage

All sessions are conducted virtually with a live facilitator.

MTM Customer Training Session Descriptions

Course Name Length Audience Description
MTM Administrator Training 2 hours Administrator Users An introduction to administration in Metrics That Matter™ (MTM).  No familiarity with MTM is required to attend this class. This session establishes a foundation of knowledge regarding how to create and manage classes, courses, users, instructors, and locations in Metrics That Matter™.  You will also learn how to manage the distribution of surveys for your organization.
Fundamentals of MTM Reporting 2 hours Administrator and Reporting Users An introduction to reporting in Metrics That Matter™. No familiarity with MTM is required to attend this session. This session establishes a foundation of knowledge regarding navigation, terminology, and accessing help in MTM. At the conclusion of this session, learners will be able to generate both class and aggregate reports, filter reports, and schedule reports for automated delivery.
MTM Reporting: Managing Your Learning Function 1.5 hours Administrator and Reporting Users, Learning/Data Analysts, or similar roles Fundamentals of MTM Reporting is a pre-requisite for this session. Through instruction, examples, and hands-on exercises, this session covers the more advanced reports in MTM, including those that focus on benchmarks, trends, and Key Metrics (Scrap, NPS, Performance Improvement, ROI). This session will also cover the “who, what, and why” of advanced reports.  Recommended for any MTM users who need to go beyond looking at individual classes and analyze broader trends in the evaluation data or individuals who are responsible for setting up automated reports for key stakeholders.
Measurement Reporting Best Practices 1.5 hours Administrator and Reporting Users This webinar will help you devise a reporting strategy for you organization that will enable you to get the right reports to the right people at the right time.  This webinar is intended for individuals responsible for learning measurement reporting strategy at their organization.  Although no previous reporting experience or training is required, we recommend you attend Basic and Advanced Report training prior to attending this session.
Learning Analyst Training 1.5 hours Administrator and Reporting Users The Learning Analyst training will teach you how to create and present an analysis of your data that will demonstrate the impact of training on the business to your key stakeholders.  Basic and Advanced Report training are prerequisites for this session.
MTM Reporting: Root Cause and Exception Analysis with Data Explorer 1.5 hours Learning/Data Analysts In this session, individuals responsible for course or content management (course owners, curriculum owners, portfolio managers, instructional designers, etc.) will learn how to analyze and leverage the Course Summary Report, the Key Metrics Report, and Data Explorer for continuous improvement. Access to MTM is not required, except for the Data Explorer topic (participants can choose whether to remain for the Data Explorer portion of the training).
MTM Reporting: Course Management 1.5 hours Individuals responsible for course or content management In this session, individuals responsible for course or content management (course owners, curriculum owners, portfolio managers, instructional designers, etc.) will learn how to analyze and leverage the Course Summary Report, the Key Metrics Report, and Data Explorer for continuous improvement. Access to MTM is not required, except for the Data Explorer topic (participants can choose whether to remain for the Data Explorer portion of the training).
MTM Reporting: Instructor Management 1.5 hours Instructor Managers and Instructors Instructor Managers and Instructors will learn how to leverage key reports to manage class and Instructor performance.  We will discuss the Instructor Class Summary, Instructor Performance, and Quick Question Reports in addition to the Data Explorer tool. Access to MTM is not required, except for the Data Explorer topic (participants can choose whether to remain for the Data Explorer portion of the training).
Dashboard Administration 1 hour Dashboard Administrators In this session, Dashboard Administrators will learn how to configure, manage, and share highly visual Dashboards.
Dashboard User Training 1 hour Dashboard Users In this session, Dashboard Users (standard Admins, Reporting Users, Instructors, and Dashboards or Dashboards/Data Explorer only users) will learn how to configure and manage Dashboards in MTM.

MTM Customer Training Schedule: Q2 2019

By Date

Date Time (Central) Course Register
Wednesday, Oct 2 9:00 AM Dashboards User Training Register
Wednesday, Oct 9 9:00 AM Fundamentals of MTM Reporting Register
Wednesday, Oct 16 9:00 AM MTM Reporting: Managing Your Learning Function Register
Wednesday, Oct 30 9:00 AM MTM Learning Analyst Training Register
Tuesday, Nov 12 2:00 PM Dashboards Administration Register
Thursday, Nov 14 10:00 AM MTM Admin Training Register
Tuesday, Nov 19 10:00 AM Fundamentals of MTM Reporting Register
Monday, Nov 25 10:00 AM Dashboards User Training Register
Tuesday, Dec 3 10:00 AM MTM Reporting: Managing Your Learning Function Register
Tuesday, Dec 10 10:00 AM Measurement Reporting Best Practices Register
Tuesday, Dec 17 10:00 AM MTM Reporting: Root Cause & Exception Analysis Register

Make sure to be part of this engaging training opportunity!

Explorance MTM Learning Contact:

Email: mtmimpact@explorance.com