Coronavirus (COVID-19) Update

The travel restrictions implemented by the U.S. Government on January 31, 2020 remain in effect. MTMImpact Symposium Conference will continue to follow the guidance of the CDC and the WHO and is in communication with the City of New Orleans to monitor all new developments pertaining to the Coronavirus. As of February 27, approximately 98 percent of our current registered attendees are from North America (86 percent from the United States, 12 percent from Canada), and 2 percent from the Netherlands.

March 4, 2020

In light of the growing concerns around the Coronavirus (COVID-19), Explorance has made the decision to cancel MTMImpact Symposium 2020 to protect the health and well-being of our customers, partners and employees. We are replacing the in-person symposium with a virtual experience free to all attendees – MTMImpact Virtual Experience. Thank you for your understanding, support and continued partnership.

February 26, 2020

The City of New Orleans says it is staying in close contact with the state health department and the Centers for Disease Control regarding the new coronavirus.

The city said Wednesday there have been no diagnosed cases in Louisiana.

The director of the city’s health department held a news conference to update the public. Dr. Jennifer Avegno said the risk to New Orleans and Louisiana remains very low.

MTMImpact Symposium has added several new health and safety measures for the event including:

  • Carefully following the guidance of the World Health Organization (WHO) and the Centers for Disease Control and Prevention (CDC).
  • Adhering to the travel restrictions and guidance of the U.S. Department of State.
  • Communicating with the JW Marriot Hotel New Orleans and area hotels about their cleaning protocols and recommending they review the CDC and the WHO guidance.
  • Requesting that all attendees and exhibitors evaluate their own health and that of people they’re in close contact with and to contact MTMImpact Symposium if they have concerns about attending the Symposium.
  • Encouraging attendees to follow the guidance of the CDC for everyday preventive actions to help prevent the spread of respiratory viruses.
    • Wash hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
    • If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
    • Avoid touching eyes, nose, and mouth with unwashed hands.
    • Avoid close contact with people who are sick.
    • Stay home when sick.
    • Cover a cough or sneeze with a tissue, then throw the tissue in the trash.
    • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Disinfecting registration counters and floors continuously throughout the day.
  • Offering disinfectant wipes at all check-in counters, in each session room for the speaker computers and microphones.
  • Adding hand sanitization stations and disinfectant wipes near each touch screen interactive campus map and wayfinding station.

February 5, 2020

On Wednesday, February 5th, the New Orleans Health Department and Office of Homeland Security and Emergency Preparedness held a multi-disciplinary planning meeting to ensure that all agencies within New Orleans are developing coordinated plans to respond to possible cases.

The New Orleans Health Department is coordinating directly with the Louisiana Department of Health and attends weekly calls with the Centers for Disease Control and Prevention (CDC).

The department has provided regular updates to all New Orleans healthcare providers to ensure that healthcare systems are prepared to easily identify suspected cases, implement infection control procedures, and test and/or treat an individual if needed.

The City is also working closely with the Louis Armstrong New Orleans International Airport (MSY), Port of New Orleans, Coast Guard, and Customs and Border Patrol to review and implement new federal guidelines for individuals with travel history to China.

At this time, the federal government does not recommend screening at MSY and has rerouted all flights with passengers from China to one of the 11 airports where screening is currently taking place.

To read the press release from Mayor LaToya Cantrell’s office, please visit

MTMImpact Symposium 2020 Contact: