Demystifying the Path to Using Data to Make Decisions

March 23rd, 2021|Categories: Archived Webinars, Community-Led|

When setting goals it can be easy to identify where you are and where you want to go. Planning how to reach the goal can be a mystery: What steps should be taken? How will you know when each step has been completed? The Fresenius L&D team has been successful in identifying small measurable goals to achieve their larger goal of empowering stakeholders to drive decisions based on data. Join us as the team shares the strategies they use to help their data-timid stakeholders embrace the data. [...]

From Two to Many: Our Journey to Create Global Engagement

March 16th, 2021|Categories: Archived Webinars, Community-Led|

More and more organizations are shifting towards a culture of learning. What does that transition to a culture of learning look like? Is it a change in how to engage learners? Is it creating more engagement by leveraging learning data across teams? And how can these changes be implemented? At Pratt & Whitney, fostering a culture of learning involved revamping their data collection process and coordinating teams across the globe to boost engagement. Join us as the team at Pratt & Whitney Customer Training shares some lessons [...]

Managing Learning Vendors using Learning Data

February 19th, 2021|Categories: Archived Webinars, Community-Led|

MTM learning evaluation data can answer questions like such as: How are my instructor performing? Is learning being applied? Learning evaluation data can also help us identify if our vendors are meeting performance expectations. Is a course we have purchased showing us a return on investment? Are these materials applicable to our learners? Which learning vendors are performing up to expectation? Although learning evaluation data can be used to strengthen learning vendor partnership, it can also be used in validating a decision to discontinue a vendor [...]

Measurement Practices that Drive Measurable Improvements

January 4th, 2021|Categories: Archived Webinars, Community-Led|

The L&D team at ConocoPhillips is a sub-group in Talent Management, and our proven record for last year was around Technical Training courses, which has experienced some remarkable improvements. Response rates have risen from roughly 50% to more than 90% for all groups who utilize MTM within our company. Additional business units are beginning to show interest in measurement and interest in using MTM. The time to insight has decreased by providing stakeholders with access to data and dashboards. Most importantly, overall course scores for many programs [...]

Shifting from a Culture of Training to a Culture of Learning

November 23rd, 2020|Categories: Archived Webinars, Community-Led|

In today’s evolving world, employees need to build transferable skills at a rapidly increasing pace. This requires learning and development teams to think differently about how we deliver resources and inspire our teams to prioritize learning. Rose Sheldon, Director of Enterprise Learning and Development, Allstate Insurance Company, shares the importance of cultivating a culture of learning during the fourth Industrial Revolution. She explains how Allstate uses data to better understand employee needs today and create agility in the system to continuously iterate resources for the future. In [...]

Engaging Learners in a Virtual World

September 23rd, 2020|Categories: Archived Webinars, Community-Led|

L&D Instructors faced many educational hurdles overnight, as COVID-19 drastically shifted their teaching environment. They had to promptly convert their in-person curriculum to a virtual setting. In doing so, they had to foster learner engagement, enthusiasm, and focus in this new virtual classroom. At Johnson & Johnson, Instructor Ryan Ceciliani has found a way over these hurdles! Join us as Ryan shares some strategies on how he maintains an engaged audience from behind the screen. Presenter: Ryan Ceciliani, Manager, NA Commercial Education, Johnson & Johnson

The Virtuous Feedback Cycle Drives Continuous Improvement

August 7th, 2020|Categories: Archived Webinars, Community-Led|

The Cisco Learning Network provides programs to external customers who want to learn how to implement and use Cisco products. Revenue is also generated by these programs, so continuous improvement efforts would improve learning and also potentially generate more revenue. Several challenges kept the Learning Network for optimizing its continuous improvement processes including: competing priorities, minimal data literacy, and lack of governance and processes. Come listen to Christy and Owen talk about how they overcame these obstacles. They will share details related to the following solutions: give [...]

Show the Value of Learning by Running L&D Like a Business

June 1st, 2020|Categories: Archived Webinars, Community-Led|

Like many organizations, Siemens is undergoing change with a major reorganization of business units, missions and cultures. L&D’s Learning Campus plays a central role in maintaining the skills and abilities among employees; it also helps the business identify and deploy new training adapt to new business needs. Restructuring is also affecting L&D which is moving away from a centralized approach to a decentralized P&L-driving model. In this session Amy talks about measuring, monitoring and managing the operations of learning so that L&D truly owns learning—all aspects of [...]

How a Negative ROI Engaged Business Leaders

April 17th, 2020|Categories: Archived Webinars, Community-Led|

Abbott Laboratories invested heavily in developing and deploying a coaching program for leaders in the Diagnostics business unit. To determine the impact of the program, Kaycee Buckley and her team deployed MTM surveys to gather feedback. The results provided a “magnifying glass into the program, but unfortunately, the results did not meet expectations.” Kaycee dug deeper, eventually gathering data with customized surveys and by conducting a complete ROI study. Survey results provided deeper insights, and the ROI results were surprisingly negative. Hear how Kaycee shared the ROI [...]

Using Impact Study Results to Market the Effectiveness of Financial Designation

April 8th, 2020|Categories: Archived Webinars, Community-Led|

The American College of Financial Services is an accredited, non-profit, degree-granting institution that offers degrees and designations that are universally recognized as representing the highest standard in expertise and education. Like other academic institutions, The American College monitors its value in the marketplace. One way it does so is by gathering feedback from professionals who complete designation programs. MTM was hired to gather survey feedback and also analyze performance feedback provided by financial services organizations that enroll many of their employees and advisors for development. Come hear [...]

Using Engagement Data to Enhance the Employee Journey

February 11th, 2020|Categories: Archived Webinars, Community-Led|

You have launched an employee engagement survey, but are not experiencing the full return on value – why? Data is touted as the silver bullet for any organizational woe but actualizing that data for real insights and decisive action remains a challenge for most businesses. Employee engagement data transforms into insights for organizational leadership when supported by an intentional survey program. This session will help you re-examine and reconceptualize your engagement survey to drive truly actionable insights. With a consultative approach focused on culture, process, and of [...]

A Data-Driven Day-to-Day Equals Impact and Change

February 11th, 2020|Categories: Archived Webinars, Community-Led|

When Trinity Health began their data-driven journey with MTM, their goals of demonstrating ROI and the value of leadership development offerings were front and center. High quality data and professional reporting were now at their fingertips, making it easier to create impactful presentations for senior executives, and budget requests more justifiable. Their journey took an unexpected turn when they realized that their laser focus on executive-level reporting left some big opportunities on the table. During this session, Jill shares the realities of their L&D environment and explain [...]

Running L&D Like a Business by Focusing on Metrics

February 11th, 2020|Categories: Archived Webinars, Community-Led|

What happens when a district sales manager takes over a sales L&D group? Amazing things. Foremost, he focused on answering the main question that the c-suite asks: What is L&D providing in return for the company’s investment? When he was a sales leader, the competitive nature of sales drove him and his colleagues to monitor their numbers, strive to exceed their goals, and outpace each other. Bringing that same metrics-focused mentality to L&D allowed Adrian and his team to achieve several things. First they gained insights about [...]

Going Viral: Generating Buy-in and Interest in MTM Data

November 18th, 2019|Categories: Archived Webinars, Community-Led|

Measurement journeys vary across organizations. Some Implement quickly and easily. Others struggle. For Fresenius Medical Care, the journey was already underway, but they used less than optimal measurement practices—deploying paper-based Smile Sheets and entering data manually into Excel. Analysis and reporting were cumbersome and time-consuming. Hunches not insights were the rule. Now, more than a year after implementing Metrics That Matter, the journey is much smoother. In this webinar the Fresenius team will share the following recommendations: communicate, build the onion, meet your friends—the skeptics, make it [...]

Lessons Learned to Engage Stakeholders When Reporting Results

November 5th, 2019|Categories: Archived Webinars, Community-Led|

As a learning provider, ForgeRock creates and delivers training to learners from other companies on the topics of identity and access management—critical topics in a data-driven world where information is passed securely around the globe. This webinar focuses on the best practices developed by ForgeRock with regards to pulling results together and making reporting visually appealing and engaging so stakeholders are more likely to pay attention, make decisions, and take action. Presenter: Leonie Schwede, Training Delivery Manager, ForgeRock Watch the video presentation

How to Get Started on the Metrics That Matter Journey

September 23rd, 2019|Categories: Archived Webinars, Community-Led|

Shelly Longo, the Director of Learning Operations within the L&D Center of Excellence, will share insights about Cardinal Health’s recent start on their learning analytics journey. She will share her perspective about the value of leadership support and having the resources to deploy a measurement strategy. When determining which technology tools to deploy, her team found great value in pursuing a competitive bid and also pilot-testing the tools. Her team has learned important lessons for building a sustainable, scalable analytics approach. “We don’t have it all figured [...]

Just Do It: Using Data to Make Decisions

June 24th, 2019|Categories: Archived Webinars, Community-Led|

Heartland Dental provides comprehensive administrative support services (marketing, accounting and other business services) so dentists can be dentists and focus on their patients. Heartland Dental measures seemingly everything about the business and recommends ways the entire practice can improve. Heartland Dental thrives with a culture of measurement. The learning function also maintains a measurement culture. Using Metrics That Matter, they measure the effectiveness of individual courses. The learning team monitors performance against expectations and takes action as needed. Come listen to Ciara Daume and Aqila Teen explain [...]

Creating and Executing Our MTM Features Roadmap

May 20th, 2019|Categories: Archived Webinars, Community-Led|

UnitedHealth Group has partnered with MTM for over 10 years. In the past year, MTM has released numerous new features that resulted in our team creating a roadmap to implement these new features and update our internal processes. The MTM roadmap included updating our standard survey questions, completing an account restructure and implementing the dashboard functionality in MTM. During this session, we will share our strategy with lessons learned along the way. Presenters: Carrie Hanson, HRIS Associate Director, Learning Technology, UnitedHealth Group; Carol Heyrman, HRIS Consultant, Learning [...]

From Volume to Value: Using Metrics & Analytics to Show the Impact of Leadership Development on Business Outcomes

May 3rd, 2019|Categories: Archived Webinars, Community-Led|

Learning professionals have been challenged in balancing the need for data to use for continuous improvement while simultaneously demonstrating how learning contributes to organizational success. During this session, learn how to: Use a perception-based evaluation process as a predictive tool for determining the effectiveness and impact of key leadership development programs on business outcomes, correlate “soft” metrics to actual hard outcome data, and leverage insights provided by this learning metrics and analytics approach for continually improving learning & development offerings and for making better business decisions. Presenter: [...]

Solving the Mystery of Informal Learning Evaluation

April 16th, 2019|Categories: Archived Webinars, Community-Led|

You’re probably aware that informal learning is an increasingly large part of learning & development, but are you taking steps to measure its effectiveness? In this webinar Sean Bowman will discuss how Mastercard has partnered with Degreed and Metrics That Matter to provide and measure effective informal learning options. The session will discuss some trends in informal learning, Mastercard’s approach to evaluating informal learning, and some insights gained through the data collected so far.  Presenter: Sean Bowman, Senior Analyst - Learning & Development, Mastercard Watch the video presentation [...]