Archived Learning Webinars

If you miss a webinar at the time of presentation or simply want to review a webinar that happened in the past, this is the place to be! As part of the MTM Impact community, you have access to all past videos for both community-led webinars by fellow MTM-users in the MTM Impact community and learning webinars provided by Explorance.

Learning Webinars

BlueML Onboarding – Interpreting Qualitative Data for Actionable Insights

calendarWednesday, April 28th 2021, 02:00 PM - 03:00 PM Eastern Timezon

Qualitative data gives valuable understanding into the “why” behind quantitative scores. However, reading through thousands of comments can be quite exhausting - and how do you then organize those comments into actionable items? BlueML is a specialized text analytics tool built to support experience management. It uses powerful and proprietary machine learning algorithms to automatically detect sentiment and categorize your qualitative feedback, helping you dig into what people are really telling you at scale. This webinar will introduce you to the BlueML models and show you how to interpret actionable insights from the dashboard and is for anyone interested in analyzing qualitative feedback.

Time: Three sessions are scheduled in different time zones worldwide. Select a session that best fits your schedule in your time zone.

  • April 27, 9pm Eastern Timezone, mainly for customers in the APAC regions
  • April 28, 8am Eastern Timezone, mainly for customers in the Europe/Africa/Middle East regions
  • April 28, 4pm Eastern Timezone, mainly for customers in Americas regions
Instructor:
Michael Cochrane, Senior Product Training Specialist, Explorance


Learning Webinars

Exception Management within MTM

calendarTuesday, April 20th 2021, 04:00 PM - 05:00 PM Eastern Timezon

Metrics that Matters provides tools such as Ready Reports, Dashboards, and Data Explorer to monitor and manage your learning assets. These tools allow you to view your participants’ feedback to ensure those learning assets are performing up to expectations. What happens when a course or instructor is not meeting those performance expectations? What tools can be used to identify areas of opportunity? Once those areas of opportunity are identified-how can we use the same tools to determine what is driving those underperforming scores?.

Join us as we explore how different reporting tools can be used to help with our exception management.

Presenter:
Brett Hatten, Sr. Consultant, Explorance


Community-Led

Managing Learning Vendors using Learning Data

calendarTuesday, April 6th 2021, 04:00 PM - 05:00 PM Eastern Timezon

MTM learning evaluation data can answer questions like such as: How are my instructor performing? Is learning being applied? Learning evaluation data can also help us identify if our vendors are meeting performance expectations. Is a course we have purchased showing us a return on investment? Are these materials applicable to our learners? Which learning vendors are performing up to expectation? Although learning evaluation data can be used to strengthen learning vendor partnership, it can also be used in validating a decision to discontinue a vendor relationship.

Join us, as Kim Plue of Omnicom Media Group shares how they have leveraged both positive and negative learning evaluation data to manage their learning vendor relationships.

Presenter:
Kim Plue, Associate Director of Learning & Development, Omnicom Media Group


Learning Webinars

MTM 8.1.3 Release Q&A Learning Webinar

calendarTuesday, March 30th 2021, 09:00 PM - 10:00 PM Eastern Timezon

Join us to learn all about the Metrics That Matter 8.1.3 Release. Key highlights of this release include a new Dashboard metric, updated values for calculating your benefit to cost ratio, and the ability to easily view your survey assignments in an excel download!

This webinar is offered twice. Select the time that works best for you.
Presenters:
Amanda Madurski, Product Training Specialist, Explorance
Eric Matson, Product Manager, Explorance


Learning Webinars

Data Explorer: Tips and Tricks for Digging Deeper into Your Data

calendarTuesday, March 23rd 2021, 04:00 PM - 05:00 PM Eastern Timezon

Have you felt that you fall into a rabbit hole as you dive into data? Falling into that rabbit hole can cost us time and energy, and may result in missing insights. Data Explorer is a powerful tool that allows you to dive into real time data for exploration and exception management.

Join us as we demonstrate how to use Data Explorer for scenario-based exploration to accomplish your data needs without falling into a rabbit hole. Along the way, we shared some tips and tricks to make future exploration more streamlined.

Presenter:
Erika Cost, Sr. Consultant, Community Engagement & Learning Center, Explorance


Community-Led

Measurement Practices that Drive Measurable Improvements

calendarTuesday, February 23rd 2021, 04:00 PM - 05:00 PM Eastern Timezon

The L&D team at ConocoPhillips is a sub-group in Talent Management, and our proven record for last year was around Technical Training courses, which has experienced some remarkable improvements. Response rates have risen from roughly 50% to more than 90% for all groups who utilize MTM within our company. Additional business units are beginning to show interest in measurement and interest in using MTM. The time to insight has decreased by providing stakeholders with access to data and dashboards. Most importantly, overall course scores for many programs are rising, specifically for our team.

Come hear the critical drivers of success that helped transition the measurement processes from unremarkable and somewhat useful to relevant and essential to success. Some of those factors include goal setting, understanding information needs, dedicating a full-time resource to measurement, and truly owning the measuring process.

Presenter:
Anna Voung, ConocoPhillips, Learning Specialist


Learning Webinars

360 Reports: Harnessing the Power of Story Telling

calendarTuesday, February 16th 2021, 04:00 PM - 05:00 PM Eastern Timezon

Organizations can present 360 feedback in an efficient story telling manner so that it becomes a mechanism that drives meaningful change. Every type of project possesses its own narrative, and 360-reports can be set up in numerous ways to effectively convey that desired narrative.

Throughout this webinar we covered real-world examples of reporting structures for individual 360 assessments, team assessments, engagement surveys, culture assessments, and others. We  walked through the layouts, design, and best practices in reports that can enhance insights. Establishing well-structured reports that inform, inspire, and, ultimately, drive better decisions is an asset to any organization.
Presenters:
Erika Cost, Sr. Consultant, Community Engagement & Learning Center, Explorance
David Norenberg, Product Training Specialist, Explorance
Tyrel Anderson, Solution Engineer, Explorance


Learning Webinars

MTM 8.1.2 Release Q&A Learning Webinar

calendarMonday, February 1st 2021, 09:00 PM - 10:00 PM Eastern Timezon

Join us to learn all about the Metrics That Matter 8.1.2 Release. Key highlights of this release include new customization enhancements in both Ready Reports and Dashboards!

Presenter:
Erika Cost, Sr. Consultant, Community Engagement & Learning Center, Explorance


Community-Led

Shifting from a Culture of Training to a Culture of Learning

calendarTuesday, January 26th 2021, 04:00 PM - 05:00 PM Eastern Timezon

In today’s evolving world, employees need to build transferable skills at a rapidly increasing pace. This requires learning and development teams to think differently about how we deliver resources and inspire our teams to prioritize learning.

Rose Sheldon, Director of Enterprise Learning and Development, Allstate Insurance Company, shares the importance of cultivating a culture of learning during the fourth Industrial Revolution. She explains how Allstate uses data to better understand employee needs today and create agility in the system to continuously iterate resources for the future.

In this session you will learn:

  • The importance of culture of learning during the fourth Industrial Revolution
  • Practical ideas to shift your organization from a ‘training mindset’ to a ‘culture of learning mindset’
  • How Allstate uses data and analytical feedback to gauge where employees are on the journey and create resources to meet employee needs today and for the future
Presenter:
Rose Sheldon, Allstate, Director of Enterprise Learning and Development


Learning Webinars

MTM for Learning Providers: Learn How to Manage and Monitor Your Certified Programs and Instructors in Metrics That Matter

calendarTuesday, January 19th 2021, 03:00 PM - 04:00 PM Eastern Timezon

Learning Providers, join us to learn how to use Metrics That Matter to monitor your customer satisfaction, measure your training impact, and improve performance. Certified Learning Providers in MTM will learn how to create and manage classes for certified courses and instructors and how to run, interpret, and schedule reports.

Presenters:
Erika Cost, Sr. Consultant, Community Engagement & Learning Center, Explorance


Learning Webinars

MTM for Certified Instructors: Managing Your Certified Classes and Performance in Metrics That Matter

calendarTuesday, January 12th 2021, 03:00 PM - 04:00 PM Eastern Timezon

In this learning webinar for Certified Instructors, we’ll walk through an overview of the administrative and reporting features available to Certified Instructors in MTM, including how to schedule your certified classes, run, interpret, and schedule reports, and use the Data Explorer dynamic reporting tool to analyze your learning results.

Presenters:
Erika Cost, Sr. Consultant, Community Engagement & Learning Center, Explorance


Learning Webinars

BlueX Onboarding - Creating: Create Surveys How You Want to with BlueX

calendarThursday, December 10th 2020, 03:00 PM - 04:00 PM Eastern Timezon

BlueX enables you to craft your survey how you want it to look, while asking the questions that are important to you. BlueX features a free-form editor with a drag and drop interface that provides you with unprecedented flexibility to make changes any time you want. Conducting research, taking the pulse of employee engagement, building student engagement into course materials, or creating a newsletter with a reader engagement and feedback gathering capability, the BlueX platform allows you to quickly generate engaging feedback collection solutions.

This learning webinar is Part 1 of BlueX onboarding, covering key BlueX features and functionality to:

  • Introduction to BlueX
  • Creating a survey in BlueX, including importing questions from Qualtrics
  • Building an email campaign
  • Publish to go live

This webinar is is offered several times. Select the date and time that works best for you.

Instructor:
Dave Sykes, Product Training Specialist, Explorance


Learning Webinars

Context with Qualitative Data -- Using Text Analytics to Tell an Impact Story

calendarTuesday, December 8th 2020, 04:00 PM - 05:00 PM Eastern Timezon

Are you tired of reviewing comments and trying to make sense of pros, cons and every shade of gray sentiment in between? Great technology tools make business processes more efficient and also provide uncommon insights. The suite of data analytics tools offered by Explorance meets these criteria for greatness, especially when it comes to analyzing qualitative data (e.g., text and comments). Join us for this webinar as we preview the benefits provided by Explorance tools that leverage Natural Language Processing routines to analyze and report qualitative data.

Presenter:
Justin Taylor, Chief Customer Officer, Explorance


Community-Led

The Virtuous Feedback Cycle Drives Continuous Improvement

calendarTuesday, November 17th 2020, 04:00 PM - 05:00 PM Eastern Timezon

The Cisco Learning Network provides programs to external customers who want to learn how to implement and use Cisco products. Revenue is also generated by these programs, so continuous improvement efforts would improve learning and also potentially generate more revenue. Several challenges kept the Learning Network for optimizing its continuous improvement processes including: competing priorities, minimal data literacy, and lack of governance and processes.

Come listen to Christy and Owen talk about how they overcame these obstacles. They will share details related to the following solutions: give incentives for instructors and learning providers, provide reporting resources, and make data literacy part of everyone’s role. They will also share recommendations for sustaining continuous improvement efforts.
Presenters: 
Christy Faria, Program Owner, Cisco Systems, Inc.
Owen Brooke, Engineer Consultant, Cisco Systems, Inc.
Chris Lebrun, Principal Consultant, Explorance


Learning Webinars

Get Actionable Insights from Qualitative Employee Feedback with BlueML – an Innovative Text Analytics Solution from Explorance

calendarTuesday, November 10th 2020, 02:00 PM - 03:00 PM Eastern Timezon

Uncover qualitative insights from hundreds or thousands of comments coming in from various sources such as employee satisfaction surveys and Glassdoor with BlueML. BlueML is the new text analytics platform available from Explorance along with the Machine Learning (ML) APIs which assist organizations in automating the analysis of qualitative feedback and unguided comments from Employees. This innovative Machine Learning solution enables organizations to make sense of qualitative insights in seconds and to understand the underlying sentiment of employees so that impactful actions can be identified and acted upon. Unlike other text analytics solution in the market, BlueML uses specifically trained ML algorithms for employee experience, learner experience and employee development. The ML APIs which are used by BlueML are an extensive library of APIs that your organizations can also use to harness the power of employees’ qualitative comments within your own existing dashboards. We look forward to sharing this exciting advancement with you.

Presenter:
Samer Saab, Chief Executive Officer, Explorance


Learning Webinars

BlueX Onboarding - Managing: Monitor and Manage Responses in BlueX

calendarWednesday, November 4th 2020, 03:00 PM - 04:00 PM Eastern Timezon

Once your survey in BlueX is published, BlueX offers a range of tools to monitor and manage response rates in real time with the full visibility to survey participation status. This learning webinar is Part 2 of BlueX onboarding, covering key BlueX features and functionality to:

  • Monitoring real time responses
  • Managing survey tasks
  • Sending email reminders
  • Export responses for analysis

This webinar is is offered several times. Select the date and time that works best for you.

Instructor:
Dave Sykes, Product Training Specialist, Explorance


Community-Led

Engaging Learners in a Virtual World

calendarTuesday, October 27th 2020, 04:00 PM - 05:00 PM Eastern Timezon

L&D Instructors faced many educational hurdles overnight, as COVID-19 drastically shifted their teaching environment. They had to promptly convert their in-person curriculum to a virtual setting. In doing so, they had to foster learner engagement, enthusiasm, and focus in this new virtual classroom. At Johnson & Johnson, Instructor Ryan Ceciliani has found a way over these hurdles!

Join us as Ryan shares some strategies on how he maintains an engaged audience from behind the screen.

Presenter:
Ryan Ceciliani, Manager, NA Commercial Education, Johnson & Johnson


Learning Webinars

MTM 8.1 Release Q&A Learning Webinar

calendarThursday, October 22nd 2020, 09:00 PM - 10:00 PM Eastern Timezon

Join us to learn all about the new features and enhancements in the Metrics That Matter 8.1 release! Highlights of the MTM 8.1 release include customization enhancements in the Course Summary and Key Metrics Reports. Additionally, come learn about MTM Connect - MTM's new API!

Presenters:
Erika Cost, Sr. Consultant, Community Engagement & Learning Center, Explorance


Learning Webinars

Welcome Aboard - Bluepulse Onboarding

calendarThursday, October 22nd 2020, 02:00 PM - 03:00 PM Eastern Timezon

Bluepulse allows for the integration of live formative feedback in various aspects of educational experiences and day-to-day operations – tactical and strategic. The heart of the activity within Bluepulse is based on a continuous improvement cycle; One can 'check-in' or ask questions to get feedback, can then do follow-up based on the feedback received from others, such as learners, employees, and peers. In this Bluepulse onboarding webinar, you will learn about how to use Bluepulse, as well as the benefits of using it.

This Bluepulse Onboarding webinar is scheduled to be delivered multiple times in various time zones, starting May, 2020. Register in a time that best fits your schedule.

Instructor:
Michael Cochrane, Senior Product Training Specialist, Explorance


Learning Webinars

BlueX Onboarding - Creating: Create Surveys How You Want To with BlueX

calendarWednesday, October 14th 2020, 03:00 PM - 04:00 PM Eastern Timezon

BlueX enables you to craft your survey how you want it to look, while asking the questions that are important to you. BlueX features a free-form editor with a drag and drop interface that provides you with unprecedented flexibility to make changes any time you want. Conducting research, taking the pulse of employee engagement, building student engagement into course materials, or creating a newsletter with a reader engagement and feedback gathering capability, the BlueX platform allows you to quickly generate engaging feedback collection solutions.

This learning webinar is Part 1 of BlueX onboarding, covering key BlueX features and functionality to:

  • Introduction to BlueX
  • Creating a survey in BlueX
  • Building an email campaign
  • Publish to go live

This webinar is offered several times. Select the date and time that works best for you.

Instructor:
Dave Sykes, Product Training Specialist, Explorance


Learning Webinars

Implementing MTM: General Guidance and Best Practices

calendarTuesday, September 22nd 2020, 04:00 PM - 05:00 PM Eastern Timezon

The Explorance team is committed to helping our clients successfully implement Metrics That Matter. Over many years, we have developed a robust set of best practices, tips, and tricks to ensure clients see value from MTM as soon as possible. We do this by helping clients in identifying the right resources (e.g. team members and trainings to evaluate) and creating necessary bandwidth, all to drive towards collecting data quickly. In this session, we share the factors that drive a successful implementation and discuss the questions, concerns, and pitfalls that arise along the way. By the end of this session, you will have a clearer path to ensuring your scalable and sustainable measurement solution goes smoothly.

Instructor:
Alan Kully, Sr. Implementation Consultant, Explorance


Learning Webinars

MTM 8.0 Release: It's All About Data, Functionality and User Experience!

calendarTuesday, September 22nd 2020, 02:00 PM - 03:00 PM Eastern Timezon

This latest release of Metrics That Matter (MTM) offers enhancements to help L&D leaders get the data they need to optimize organizations’ learning programs with learning measurement KPIs. We are excited to showcase our newest features and functionalities, including a more efficient and intuitive user experience and a centralized reporting and dashboard experience for all learning programs.

Join us as our product expert dives into our MTM 8.0 release! We’ll show you how MTM administrators and learning measurement champions can now explore data across all learning programs including conference sessions.

Instructor:
Erika Cost, Sr. Consultant, Product Expertise and Training, Explorance


Community-Led

Using Engagement Data to Enhance the Employee Journey

calendarTuesday, September 15th 2020, 04:00 PM - 05:00 PM Eastern Timezon

You have launched an employee engagement survey, but are not experiencing the full return on value – why? Data is touted as the silver bullet for any organizational woe but actualizing that data for real insights and decisive action remains a challenge for most businesses. Employee engagement data transforms into insights for organizational leadership when supported by an intentional survey program. This session will help you re-examine and reconceptualize your engagement survey to drive truly actionable insights. With a consultative approach focused on culture, process, and of course, your people, attendees to this session will better understand how to cultivate a comprehensive survey program that brings engagement data to life.

Presenter: Jessica Morris, Director of Human Resources, Clarkston Consulting


Learning Webinars

MTM 8.0 Release Q&A Learning Webinar

calendarThursday, August 20th 2020, 09:00 PM - 10:00 PM Eastern Timezon

Join us to learn all about the Metrics That Matter 8.0 Release! Exciting new features we'll discuss include Conference data in Dashboards and Data Explorer, updated Key Driver Analysis in the Report Card, and a new and improved navigation menu.

This MTM 8.0 Release Q&A Learning webinar is scheduled to be delivered twice August 17, 2020 and August 20, 2020 at different times. Register in a time that best fits your schedule.

Instructor:
Erika Cost, Sr. Consultant, Product Expertise and Training, Explorance


Learning Webinars

360 Reports: Harnessing the Power of Story Telling

calendarWednesday, July 29th 2020, 04:00 PM - 05:00 PM Eastern Timezon

Organizations can present 360 feedback in an efficient story telling manner so that it becomes a mechanism that drives meaningful change. Every type of project possesses its own narrative, and 360-reports can be set up in numerous ways to effectively convey that desired narrative. Throughout this webinar we cover real-world examples of reporting structures for individual 360 assessments, team assessments, engagement surveys, culture assessments, and others. We walk through the layouts, design, and best practices in reports that can enhance insights. Establishing well-structured reports that inform, inspire, and, ultimately, drive better decisions is an asset to any organization.

Presenters:
Erika Cost, Sr. Consultant, Community Engagement & Learning Center, Explorance
David Norenberg, Product Training Specialist, Explorance
Tyrel Anderson, Solution Engineer, Explorance


Community-Led

How a Negative ROI Engaged Business Leaders

calendarTuesday, July 21st 2020, 05:00 PM - 06:00 PM Eastern Timezon

Abbott Laboratories invested heavily in developing and deploying a coaching program for leaders in the Diagnostics business unit. To determine the impact of the program, Kaycee Buckley and her team deployed MTM surveys to gather feedback. The results provided a “magnifying glass into the program, but unfortunately, the results did not meet expectations.” Kaycee dug deeper, eventually gathering data with customized surveys and by conducting a complete ROI study. Survey results provided deeper insights, and the ROI results were surprisingly negative.

Hear how Kaycee shared the ROI findings, how she engaged both L&D staff and business leaders, and how decisions that were made based on the results are changing the way the program is deployed and managed today.
Presenter: Kaycee Buckley, Sr Training Manager, Abbott Laboratories


Community-Led

Show the Value of Learning by Running L&D Like a Business

calendarTuesday, July 14th 2020, 04:00 PM - 05:00 PM Eastern Timezon

Like many organizations, Siemens is undergoing change with a major reorganization of business units, missions and cultures. L&D’s Learning Campus plays a central role in maintaining the skills and abilities among employees; it also helps the business identify and deploy new training adapt to new business needs. Restructuring is also affecting L&D which is moving away from a centralized approach to a decentralized P&L-driving model.

In this session Amy talks about measuring, monitoring and managing the operations of learning so that L&D truly owns learning—all aspects of it—providing world-class learning products, monitoring critical measures (learning and business metrics), and managing the results to run L&D like a business.
Presenter: Amy Graft, Lead, Learning Campus North America, Siemens Corporation


Learning Webinars

MTM 7.16 Release Q&A Learning Webinar

calendarTuesday, June 30th 2020, 03:00 PM - 04:00 PM Eastern Timezon

Learn about the new enhancements that have been added to Metrics That Matter - all designed to increase the usability of the platform for you! These features were driven by customer feedback, and include Top Box distribution in the Quick Question Report, timestamps in My Files, and Location and Class XID included in scheduled reports emails.

This MTM 7.16 Release Q&A Learning Webinar is scheduled to be delivered twice. Register in the time that best fits your schedule.

Instructor:
Erika Cost, Sr. Consultant, Product Expertise and Training, Explorance


Learning Webinars

Your Employees are Telling you Something - Are You Listening?

calendarTuesday, June 23rd 2020, 04:00 PM - 05:00 PM Eastern Timezon

Using continuous listening strategies and enhanced employee journey analytics, learn how to map the employee journey in your organization to uncover the moments that matter. In this presentation, we shared various use cases where Bluepulse can uncover feedback and metrics that help you assess the degree to which culture and strategy are aligned to business outcomes and identify the specific areas for actions to close the gap. We walk through the Bluepulse methodology and illustrat how analytics and correlations between qualitative and quantitative feedback can inform leaders of engagement levels and the impacting business results. In addition, we discuss how employee journey analytics can help you make better decisions around people strategy, training, and how your organization engages with employees to create increased engagement and productivity.

Presenters:
Yvette Kennedy, VP of Consulting, Explorance


Community-Led

A Data-Driven Day-to-Day Equals Impact and Change

calendarTuesday, June 16th 2020, 04:00 PM - 05:00 PM Eastern Timezon

When Trinity Health began their data-driven journey with MTM, their goals of demonstrating ROI and the value of leadership development offerings were front and center. High quality data and professional reporting were now at their fingertips, making it easier to create impactful presentations for senior executives, and budget requests more justifiable. Their journey took an unexpected turn when they realized that their laser focus on executive-level reporting left some big opportunities on the table. During this session, Jill shares the realities of their L&D environment and explain how a small shift in focus has led to big changes in design, delivery, and impact. She also reminds us of some simple, tactical ways that MTM data can be used, which are sometimes forgotten in the quest for proving ROI.

Presenter: Jill Kotwicki, Manager Program Delivery,Trinity Health


Learning Webinars

EAS? Learn about Explorance Academy Subscription – Our New Certification Training Programs for MTM and Blue Enterprise Customers

calendarTuesday, June 2nd 2020, 03:00 PM - 04:00 PM Eastern Timezon

Explorance is excited to announce the launch of the Explorance Academy Subscription (EAS) in August of 2020. What is the EAS and how can it help you? Attend this webinar to learn all about how MTM and Blue Enterprise clients can attend new trainings and become Certified MTM Administrators, Certified MTM Report Analysts, Certified Blue Administrators for 360s and more!

Presenter:
Erika Cost, Sr. Consultant, Community Engagement & Learning Center, Explorance


Learning Webinars

New SmartSheets: Continuously Improving the Way We Measure Learning Effectiveness

calendarTuesday, May 26th 2020, 04:00 PM - 05:00 PM Eastern Timezon

Continuous improvement is something Explorance and our clients value, and we recognize that even something that’s working can be better. This is why in 2017 we refreshed our SmartSheets to create even more reliable and valid instruments that are easier to understand and faster to complete. This webinar provides insights into what drove some of those changes, how the changes came about, and most important, how the refreshed SmartSheets have been adopted and utilized by learning organizations across the globe. Come hear about how organizations are leveraging these changes to drive improvements in how they measure the effectiveness of their programs.

Presenter:
Chris LeBrun, Principal Consultant, Explorance


Community-Led

Using Impact Study Results to Market the Effectiveness of Financial Designation

calendarTuesday, May 19th 2020, 04:00 PM - 05:00 PM Eastern Timezon

The American College of Financial Services is an accredited, non-profit, degree-granting institution that offers degrees and designations that are universally recognized as representing the highest standard in expertise and education. Like other academic institutions, The American College monitors its value in the marketplace. One way it does so is by gathering feedback from professionals who complete designation programs. MTM was hired to gather survey feedback and also analyze performance feedback provided by financial services organizations that enroll many of their employees and advisors for development. Come hear Dave Eurich, Vice President of Business Development at The American College, share why they monitor their marketing effectiveness, why they partnered with MTM to conduct the study, and how they are using the results to continue to enhance education for finance professionals as a market leader.

Presenter: Dave Eurich, The American College of Finance


Learning Webinars

Explorance’s COVID-19 L&D Market Impact Survey: Sharing the Findings

calendarTuesday, May 12th 2020, 03:00 PM - 04:00 PM Eastern Timezon

Thank you for participating in the COVID-19 L&D Market Impact Survey – a Study by Explorance. In this webinar, we shared with you the findings from the survey at an aggregated level. Together, we also discussed the insights gained from the survey findings and key takeaways that may help you manage the impact of the COVID-19 pandemic.

Presenters:
Yeona Jang, Ph.D, Chief Community Engagement Officer, Explorance
Peggy Parskey, Principal Consultant, Explorance


Learning Webinars

A Visual Tour of Learning Analytics (2nd Edition)

calendarTuesday, April 21st 2020, 03:00 PM - 04:00 PM Eastern Timezon

The second edition of Learning Analytics is available for pre-order and will be officially available for purchase on April 28, 2020. With two new authors, revisions to existing chapters, and four new ones, there is so much to share. We thought we'd take a non-traditional approach to launching this book. Instead of TELLING what's new, we will be SHOWING what’s new. We shared iconic images from the book as a way of emphasizing what's new and critically important. Our hope is that the images, like the grid for the Talent Development Value Framework, the concentric circles for the Value-Centered Organization, Ready Reports and Dashboards among several others will help you remember the key insights from the book and inspire you to read the second edition and learn more about Explorance and its products.

Presenters:
John R. Mattox, Head of Talent Research, Explorance
Peggy Parskey, Explorance
Cristina Hall, VP of Marketing, Explorance


Learning Webinars

Keep Calm and Go Virtual: Moving your Live Training Online

calendarThursday, April 16th 2020, 03:00 PM - 04:00 PM Eastern Timezon

Facing the challenge of converting your live training into an online virtual session? You’re not alone; corporate learning, higher education and K-12 education professionals around the globe are asking themselves the same question: “can you really take your live training or classroom session and deliver it online?” Yes, you can! And it’s time to change your thinking – it’s not about recreating the live experience online – that’s a tough expectation to meet. But you can adjust your design for online and still make it an effective learning experience, both as preparation for a live session and in the virtual classroom. Hear practical tips on the most important adjustments to make for virtual classroom design, delivery, and evaluation, so that you can create and deliver a successful online learning experience.

Presenters:
Christina Martin VP Marketing, Explorance
Jennifer Balcom, Facilitator, Explorance


Learning Webinars

Using Demographic Data to Gain Context and Insight

calendarTuesday, April 14th 2020, 04:00 PM - 05:00 PM Eastern Timezon

Demographics are often collected as an afterthought, but they are key to generating insights. For example, an on-boarding course that exceeds benchmarks for all respondents might fall short for experienced hires. Or an examination of the data by geographic regions might highlight that some countries are benefiting from training substantially more (or substantially less) than others. Brett Hatten shared his experience with demographic analysis and his recommendations for investigating demographics to highlight strengths and areas for improvement. Learn what MTM can do for you that you might not be able to do for yourselves.

Presenters:
Brett Hatten, Solution Architect, Explorance


Learning Webinars

What's in the MTM 7.14 release? Response Rate in Dashboards and More!

calendarThursday, March 26th 2020, 03:00 PM - 04:00 PM Eastern Timezon

Learn about the expanding insights available in Dashboards and Ready Reports in the Metrics That Matter 7.14 release! In this webinar, we reviewed two new features: Response Rates in Dashboards and advanced class and instructor details in the Course Summary Report. Additionally, we also discussed improvements that have been made to the Data Explorer Compare experience, updated ROI Benefit to Cost Ratio display, and the ability to view all multiple choice questions in your Dashboards.

This learning webinar is offered three times to accommodate your schedules. Select the date and time that works best for you.
- 8am-9am CDT, March 26
- 2pm-3pm CDT, March 26
- 2pm-3pm CDT, March 31
Presenter: Erika Cost, Sr. Consultant, Community Engagement & Learning Center, Explorance


Community-Led

Running L&D Like a Business by Focusing on Metrics

calendarTuesday, March 24th 2020, 04:00 PM - 05:00 PM Eastern Timezon

What happens when a district sales manager takes over a sales L&D group? Amazing things. Foremost, he focused on answering the main question that the c-suite asks: What is L&D providing in return for the company’s investment? When he was a sales leader, the competitive nature of sales drove him and his colleagues to monitor their numbers, strive to exceed their goals, and outpace each other. Bringing that same metrics-focused mentality to L&D allowed Adrian and his team to achieve several things. First they gained insights about the quality of their programs. L&D managers used this to adjust courses that were underperforming. Second, he focused on metrics that align to the business. One interesting and important metric, revenue per instructor for external courses, shows the power of measuring and monitoring; revenue has risen from $3.4M to $3.8M to $4.2M over the past three years. Third, he gathered data from various systems to create a standard and thorough dashboards that shows business leaders how L&D is performing against the plan and helping the business achieve goals.

Presenter: Adrian Voorkamp, Director Learning & Development, Johnson Controls


Community-Led

Lessons Learned to Engage Stakeholders When Reporting Results

calendarTuesday, February 18th 2020, 10:00 AM - 11:00 AM Eastern Timezon

As a learning provider, ForgeRock creates and delivers training to learners from other companies on the topics of identity and access management—critical topics in a data-driven world where information is passed securely around the globe. This webinar focuses on the best practices developed by ForgeRock with regards to pulling results together and making reporting visually appealing and engaging so stakeholders are more likely to pay attention, make decisions, and take action.

Presenter: Leonie Schwede, Training Delivery Manager, ForgeRock
Watch the video presentation

Learning Webinars

Learning Providers: Demonstrating Value for Clients

calendarTuesday, February 11th 2020, 04:00 PM - 05:00 PM Eastern Timezon

Metrics That Matter can be a key tool for learning providers to show value to clients and drive growth. This session will focus on some of the best practices for leveraging the data in Metrics That Matter to communicate value to clients in marketing, sales conversations, and ongoing client relationship management.

Presenters:
Emilee LeDonne, Account Manager, Explorance


Community-Led

Going Viral: Generating Buy-in and Interest in MTM Data

calendarTuesday, January 21st 2020, 04:00 PM - 05:00 PM Eastern Timezon

Measurement journeys vary across organizations. Some Implement quickly and easily. Others struggle. For Fresenius Medical Care, the journey was already underway, but they used less than optimal measurement practices—deploying paper-based Smile Sheets and entering data manually into Excel. Analysis and reporting were cumbersome and time-consuming. Hunches not insights were the rule. Now, more than a year after implementing Metrics That Matter, the journey is much smoother. In this webinar the Fresenius team will share the following recommendations: communicate, build the onion, meet your friends—the skeptics, make it about the data, and know when to jump. Apply these recommendations to help build support for your measurement practices along your journey.

Presenter: Joanna Bent, Learning Measures and Evaluation Manager, Fresenius Medical Care
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Learning Webinars

Employee Engagement: One Milestone Along the Employee Analytics Journey

calendarTuesday, January 14th 2020, 04:00 PM - 05:00 PM Eastern Timezon

Explorance is leading a new area of HR measurement with an approach called Employee Journey Analytics. Recent webinars have covered one of the innovative aspects of this approach--continuous listening. Explorance also advocates gathering critical feedback via Employee Engagement surveys. Attend this webinar to hear how our approach eskews the traditional and embraces innovation. Learn how employee engagement surveys integrate with the new Employee Journey Analytics approach using our measurement systems Blue and Metrics That Matter.

Presenters:
John Heffernon, Consultant, Talent Solutions and Dr. Justin Taylor, Chief Customer Officer, Explorance
Watch the video presentation

Community-Led

How to Get Started on the Metrics That Matter Journey

calendarTuesday, December 17th 2019, 04:00 PM - 05:00 PM Eastern Timezon

Shelly Longo, the Director of Learning Operations within the L&D Center of Excellence, will share insights about Cardinal Health’s recent start on their learning analytics journey. She will share her perspective about the value of leadership support and having the resources to deploy a measurement strategy. When determining which technology tools to deploy, her team found great value in pursuing a competitive bid and also pilot-testing the tools. Her team has learned important lessons for building a sustainable, scalable analytics approach. “We don’t have it all figured out yet, but we are willing to share what we’ve learned so far.” Come hear her share the pros and cons of QR codes, colleagues who are eager to start using MTM, avoiding analysis paralysis and being courageous when sharing data with stakeholders.

Presenter: Shelly Longo, Director L&D Operations, Cardinal Healthcare
Watch the video presentation

Learning Webinars

MTMImpact 2020: Symposium Preview

calendarTuesday, December 10th 2019, 04:00 PM - 05:00 PM Eastern Timezon

MTMImpact Symposium 2020 is a few brief months away. This is the the premier event for MTM clients to learn from other clients who will share their success stories. Keynote speakers will talk about trends in the learning industry and Explorance professionals will also share best practices and new features in MTM. Join us for this brief webinar to learn more about MTMImpact Symposium, or grab the recording of this event to share with your colleagues and supervisors to convince them to attend.

Presenters:
Dr. John Mattox, II, Head of Talent Research, Explorance
Watch the video presentation


Learning Webinars

Enhancing Employee Engagement through Innovative Social Collaboration and Feedback Tools: An Introduction to Bluepulse

calendarTuesday, November 12th 2019, 03:00 PM - 04:00 PM Eastern Timezon

Embed employee voice into the flow of day to day work to drive engagement, enhance the employee experience, and provide timely insights that keep up with the pace of your business. In our final webinar, we will focus on Bluepulse, the people engagement network. We will demonstrate and explore multiple use cases from coaching programs to “stay” surveys to replacing the dreaded performance management process with a platform that can truly create enterprise dialogue and the volume of data needed for groundbreaking insights from our machine learning data mining solutions. The possibilities are almost endless, but we can guide you to solutions for your most pressing talent priorities with Blue Pulse. Come see it in action.

Presenters: Cristina Hall & Justin Taylor, Explorance

Watch the video presentation



Learning Webinars

Aligning Data Collection and Reporting to the Business Using the Portfolio Evaluation Approach

calendarTuesday, November 5th 2019, 04:00 PM - 05:00 PM Eastern Timezon

Business leaders often state that they are unable to share the value of L&D with the board of directors and stakeholders. Why? In some cases proper measurement practices are not mature enough to provide insights. For others L&D is unable to effectively communicate how training programs affect business goals. This webinar will focus on how L&D can solve this problem with three simple steps: 1. Collect meaningful KPIs across the curriculum with training evaluations, 2. Align programs to business-relevant portfolios, and 3. Report evaluation results according to those portfolios.

Presenters:
Cristina Hall, VP Strategy, Explorance
Bethany Remely, Customer Success Manager
Watch the video presentation

Community-Led

Creating and Executing Our MTM Features Roadmap

calendarTuesday, October 22nd 2019, 03:00 PM - 04:00 PM Eastern Timezon
UnitedHealth Group has partnered with MTM for over 10 years. In the past year, MTM has released numerous new features that resulted in our team creating a roadmap to implement these new features and update our internal processes. The MTM roadmap included updating our standard survey questions, completing an account restructure and implementing the dashboard functionality in MTM. During this session, we will share our strategy with lessons learned along the way.
Presenters: Carrie Hanson, HRIS Associate Director, Learning Technology, UnitedHealth Group; Carol Heyrman, HRIS Consultant, Learning Technology, UnitedHealth Group
Watch the video presentation

Learning Webinars

Changing the L&D Measurement Game: Feedback Processes for Informal Learning Strategies

calendarTuesday, October 15th 2019, 03:00 PM - 04:00 PM Eastern Timezon

Feedback and evaluation must become seamless, fully embedded, and additive to the informal learning experience for your employees.   In this webinar we will share exclusive updates to our fully developed informal learning measurement framework and templates.   We will show you how to structure strategic assessments, evaluations and interactive feedback approaches into a comprehensive listening strategy that not only answers critical value and continuous improvement needs of the CLO but also creates real value for the learner.  We will deep dive into a specific use case focused on enabling social collaboration between employees, employees and managers, and finally employees and L&D program owners.

Presenters: Cristina Hall, John Mattox & Justin Taylor, Explorance

Watch the video presentation



Learning Webinars

Response Rates: When Should they Cause Concern and How Can You Improve Them?

calendarTuesday, October 8th 2019, 04:00 PM - 05:00 PM Eastern Timezon

The ideal response rate is 100%, but rarely do all learners share their feedback after a course. Sometimes rates are high at 85% or 90%. Other times they are low…very low at 5% or 10%. This webinar will help you determine when low is too low. We will also share what to do when rates are low and what best practices you can apply to increase future responses. For those who attend, we look forward to receiving your feedback after the event (and a good response rate)!

Presenters:
Steve Lange, Senior Consultant & Bethany Remely, Customer Success Manager, Explorance

Watch the video presentation



Community-Led

From Volume to Value: Using Metrics & Analytics to Show the Impact of Leadership Development on Business Outcomes

calendarTuesday, September 24th 2019, 04:00 PM - 05:00 PM Eastern Timezon

Learning professionals have been challenged in balancing the need for data to use for continuous improvement while simultaneously demonstrating how learning contributes to organizational success. During this session, learn how to: Use a perception-based evaluation process as a predictive tool for determining the effectiveness and impact of key leadership development programs on business outcomes, correlate “soft” metrics to actual hard outcome data, and leverage insights provided by this learning metrics and analytics approach for continually improving learning & development offerings and for making better business decisions.

Presenter: Katie E. Gallagher, Project Coordinator - Organizational Development & Learning, Ascension

Watch the video presentation

Learning Webinars

Leading the Evolution to Employee Journey Analytics

calendarTuesday, September 17th 2019, 03:00 PM - 04:00 PM Eastern Timezon

Feedback Matters. It is truer now than ever before. Join us as we share exciting updates on our innovative approaches to unifying your employee experience measurement into Employee Journey Analytics. We will share our integrated product set and vision for breaking down siloed measurement, disparate data sets, clunky inefficient employee experiences and solutions that create synergies in your IT environment. Beyond sharing our overarching product strategy and future vision to power Employee Journey Analytics, we will deep dive into specific Talent uses cases. We will highlight the flexibility and robustness of our integrated set of products. Learn how we continue to expand our measurement frameworks, feedback tools and deep analytic expertise to create solutions across the H2R Journey.

Presenters: Samer Saab & Justin Taylor, Explorance


Learning Webinars

Manager Support: Leverage MTM Data to Help Your Organization Improve the Impact of Learning

calendarTuesday, September 10th 2019, 04:00 PM - 05:00 PM Eastern Timezon

The New Predictive Learning Impact model from Explorance Metrics That Matter demonstrates that managers play a critical role in improving the application of training. During this webinar, we will show you how your data fits into the New Predictive Learning Impact model so you can assess whether Manager Support is strong within your organization or if it needs improvement. (For most organizations, improvement is needed!) Additionally, we will share 5 key actions that managers can take with their direct reports to increase the chances that learning will be applied. Join us so you can increase the impact of learning in your organization by improving manager support.

Presenters:
John Heffernon, Consultant, Talent Solutions Dr. John Mattox II, Principal Consultant

Watch the video presentation



Community-Led

Just Do It: Using Data to Make Decisions

calendarTuesday, August 20th 2019, 04:00 PM - 05:00 PM Eastern Timezon

Heartland Dental provides comprehensive administrative support services (marketing, accounting and other business services) so dentists can be dentists and focus on their patients. Heartland Dental measures seemingly everything about the business and recommends ways the entire practice can improve. Heartland Dental thrives with a culture of measurement. The learning function also maintains a measurement culture. Using Metrics That Matter, they measure the effectiveness of individual courses. The learning team monitors performance against expectations and takes action as needed. Come listen to Ciara Daume and Aqila Teen explain how they make decisions using MTM data and how they Just Do It.

Presenter:
Ciara Daume, Instructional Design Manager, Heartland Dental
Aqila Teen, Educational Analyst, Heartland Dental
Watch the video presentation

Learning Webinars

But They're Not Asking for Data"....Break the Cycle of Assumptions and Inaction!

calendarTuesday, August 6th 2019, 04:00 PM - 05:00 PM Eastern Timezon

As learning measurement professionals, we often hear, “I haven’t provided learning evaluation data to our stakeholder because he/she hasn’t asked for it”. Our response: “Tell them anyway!”.  There are a myriad of reasons why business leaders don’t ask for your data. They often don’t know what you have or how valuable it will be.  But we assume they aren’t asking because they aren’t interested in it.  Attend this one hour webinar and learn how to surface faulty assumptions and flip the script on the “No One is Asking” downward spiral.

Presenters:
Peggy Parskey, Principal Consultant, Explorance
John Mattox II, Principal Consultant, Explorance


Community-Led

Reporting Beyond the Classroom

calendarTuesday, July 16th 2019, 03:00 PM - 04:00 PM Eastern Timezon

In a digital world, learning is on-the-job, in-the-moment, and in the classroom. Tools like MTM enable a standardization for reporting even while learning itself is transforming. With examples from enterprise mentoring programs, facilitation training programs, and long term innovation workshops, learn how to understand the learning data to tell a compelling business case.

Presenter: Megan Bell, Blue Cross Blue Shield of North Carolina


Learning Webinars

From Insight to Action: Getting the Right Insights to Course Owners

calendarTuesday, July 9th 2019, 04:00 PM - 05:00 PM Eastern Timezon

Whether you call them course owners, instructional designers, or program managers, chances are your organization has individuals that create, develop, and have overall responsibility for learning programs.  During this 60 minute webinar we’ll discuss how we serve this audience using MTM technology and methodology.  We’ll discuss MTM functionality and tactical guides this audience can immediately implement for success in your organization!

Presenters:
Daniel Burke, Principal Implementation Consultant, Explorance
Brett Hatten, Principal Solution Architect, Explorance


Community-Led

Solving the Mystery of Informal Learning Evaluation

calendarTuesday, June 18th 2019, 03:00 PM - 04:00 PM Eastern Timezon

You’re probably aware that informal learning is an increasingly large part of learning & development, but are you taking steps to measure its effectiveness? In this webinar Sean Bowman will discuss how Mastercard has partnered with Degreed and Metrics That Matter to provide and measure effective informal learning options. The session will discuss some trends in informal learning, Mastercard’s approach to evaluating informal learning, and some insights gained through the data collected so far. 

Presenter: Sean Bowman, Senior Analyst - Learning & Development, Mastercard

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Learning Webinars

Award Applications: 4 Benefits Beyond Recognition

calendarTuesday, June 4th 2019, 12:00 PM - 01:00 AM Eastern Timezon

Ever wonder if applying for an external award is worth it?  Well, we think it is but for reasons beyond just the external accolades of winning.  Join us for a webinar to talk about all of the other reasons why going through the process of documenting what you do, how you do it, and the outcomes you achieve (or don’t in some cases) can help drive an improved learning function.

Presenters:
Chris LeBrun, Principal Consultant, Explorance
Peggy Parskey, Principal Consultant, Explorance


Learning Webinars

The Path to Causation: MTM SmartSheet Question Framework Validation Update!

calendarTuesday, May 14th 2019, 03:00 AM - 04:00 AM Eastern Timezon

Has your organization adopted the new and improved SmartSheets?  Have you considered it but aren’t sure that the change management effort is worth switching?

Join Explorance experts as they share the results of the latest project to validate MTM SmartSheets as predictors of training’s impact on business results.  You do not need to be a statistician to get value from this session!  Attendees will walk away with a deeper understanding of the relationships between and among the survey items on the MTM standard SmartSheets, which will strengthen your confidence in the decisions you derive from analysis.

Presenters:
John Heffernon, Consultant, Talent Solutions, Explorance
Dr. John Mattox II, Principal Consultant, Explorance
Watch the video presentation

Community-Led

The Road to Recognition: Our Path to the TDRp Excellence Award

calendarTuesday, April 30th 2019, 04:00 PM - 05:00 PM Eastern Timezon

Are you looking to improve your measurement practices? In this webinar, Kevin Wright from Texas Health Resources will discuss the Metrics That Matter best practices and methodology in use at Texas Health Resources University that led to receiving the TDRp Excellence Award for Learning and Development Measurement. He will cover things that are critical to a successful application like a measurement strategy, various types of measures, using critical tools like SmartSheets, Portfolio Evaluation Plans, reports and dashboards.

 

Presenter: Kevin Wright, MBA, MHA, Learning Outcomes Improvement Consultant, Texas Health Resources

Watch the video presentation



Learning Webinars

Amplifying Instructor Insights: MTM’s reporting tools for Instructors and Instructor Managers

calendarTuesday, April 9th 2019, 03:00 PM - 04:00 PM Eastern Timezon

Our research shows when learning is delivered by an instructor, delivery quality is the largest contributor to business impact.   Learn how you can get actionable, meaningful information to your instructor audience and to others who need insight into instructor performance with dedicated administrative and reporting tools.  We will explore MTM’s reports and automated workflows designed for instructors and anyone who needs insight into delivery performance trends, and share examples and benefits your organization can realize from successful use of these tools.

Presenters:
Cristina Hall, VP Strategy, Explorance
Brett Hatten, Principal Solution Architect, Explorance


Learning Webinars

Accelerating Speed to Insight: Learning About the New MTM Learner Comments and Report Card Reports

calendarWednesday, February 13th 2019, 11:00 AM - 12:00 PM Eastern Timezon
Learn more about two brand new reporting capabilities in MTM in this informative webinar, led by Explorance experts:
  1. The new MTM Learner Comments report is intended to bring context to qualitative learner feedback by categorizing it based on theme and sentiment using Natural Language Processing (NLP) algorithms. Get a walk-through of the summary report and tips and tricks to transform learner comment data into action.
  2. The MTM Report Card report has been enhanced to include inferential analysis, embedding multivariate regression models into the analysis behind our reporting. This provided a rigorous key driver analysis of your learning effectiveness performance giving you the insights to prioritize and tackle the root causes of under-performance.
Presenters: 
Jennifer O'Brien, Director of Consulting, Explorance;
Justin Taylor, PhD., General Manager, Metrics That Matter, Explorance


Community-Led

5 Tips for Expanding Measurement Across Your Organization

calendarTuesday, January 15th 2019, 02:00 PM - 03:00 PM Eastern Timezon
Are you only using MTM to measure a few key programs or in one business unit, and looking to expand the MTM measurement process more broadly?  In this webinar, Ryan Sullivan from PPD will discuss his journey of expanding measurement at PPD and share 5 tips to help you get started or build on what you've already been doing.
Presenter:
Ryan Sullivan, Sr. Mgr. Learning Analytics, PPD
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Learning Webinars

More than Metrics: 5 Capabilities to Deliver Value to the Business

calendarWednesday, December 19th 2018, 04:00 PM - 05:00 PM Eastern Timezon
If you've used MTM for any period of time, you've probably realized that collecting the right metrics is just the first step in your journey to optimize and communicate the value your L&D organization is contributing to the business. Over many years working with learning organizations we've learned that there are 5 core capabilities required for L&D organizations to build a learning function that effectively uses data comparably to other parts of the business.
Presenter:
Steve Lange, Senior Consultant, Explorance
Watch the video presentation

Learning Webinars

Informal Learning—The Changing Learning Ecosystem

calendarMonday, October 8th 2018, 11:00 AM - 12:00 PM Eastern Timezon
Description: The learning environment continues to evolve and one of the major shifts is away from formal learning toward informal learning. The vast and assorted types of informal learning are gaining traction in corporate environments because technology is adapting and learners need to build knowledge and skills quickly while working. The webinar will focus on this new learning ecosystem with comparisons to past technology leaps that changed the way employees learn. Attendees will gain insights about new digital learners in this environment and how to prepare for to meet the learning needs of a new generation. This webinar sets the ground work for a subsequent webinar on measuring the impact of informal learning.   Presenter: Peggy Parskey, Director for the Center for Talent Reporting

Learning Webinars

Communicating L&D’s Value so the C-suite Listens: Building the Credibility You Deserve

calendarMonday, August 13th 2018, 11:00 AM - 12:00 PM Eastern Timezon
Description: Learn how to improve your credibility with executive stakeholders by aligning with the measures they care about the most. This webinar, built around Gartner’s Portfolio Evaluation model, will share a framework to help you clarify your mission, apply an asset-manager mindset, and demonstrate that your training organization uses the right measures to effectively and actively manage the function and maximize the return on training investments. It’s easier than ever for L&D organizations to get the insights they need to communicate value in terms the business understands.  
Presenter: Cristina Hall, Director Product Strategy